Frequently asked questions
These answers are already published on NoStress AC pages. Nothing here is new copy.
How fast can you respond to a service request?
Karen replies on WhatsApp within seconds, 24/7. The actual technician visit is scheduled through a one-tap booking link Karen sends — you pick any open slot that fits your day.
Do I have to pay a deposit to book?
No. There is no deposit, no upfront fee, no payment screen at booking. You pay JMD 15,000 (or the agreed rate) after the technician finishes the job.
Do you do installation as well as repair and cleaning?
The current rate card covers cleaning (standard and deep chemical wash), refrigerant top-up, and drain line clearing. For installation or unit replacement, message us on WhatsApp and we will quote the job directly.
Where do you serve?
Kingston, Jamaica. Multi-unit jobs at the same address get an automatic 10% per-unit discount.
Do you give a quote first?
Yes. Karen quotes off the published rate card on the first WhatsApp message. Standard cleaning is JMD 15,000 per unit, multi-unit is JMD 13,500 per unit, and a deep chemical wash is JMD 25,000. No surprises at the door.
What happens if I need to reschedule?
Reply RESCHEDULE on WhatsApp at any time. Karen reopens the calendar and locks a new slot. The day-before reminder also gives you a one-tap reschedule option.
How do you handle returning customers?
Every job triggers an auto-rebook cycle. Karen sends a heads-up at month 5.5, a book-today nudge at month 6, and a win-back offer if you stay silent past month 8. You never have to remember when your AC was last cleaned.