The Noo Stress Plan
runs itself.
Karen answers your WhatsApp 24/7, quotes off your rate card, books the job, sends the reminder, and collects the deposit. Every six months she rebooks the same customer without you lifting a finger. You show up, do the work, get paid.
You named your business Noo Stress. We made it true.
Most AC operators lose 1 in 4 inquiries because the phone rings while their hands are full of refrigerant lines. Karen catches every one. Then she runs the cycle so customers come back twice a year — automatically — instead of disappearing.
9 jobs Karen runs in the background.
Hover (or tap) any card to see how it works for Noo Stress specifically.
Answers WhatsApp 24/7
Customer messages at 11pm. Karen replies in 30 seconds, in your voice.
How it runs
Karen connects to your WhatsApp Business number. Every inbound message hits her first. She handles 95% of inquiries (price, availability, location) without you. The remaining 5% she forwards to your Telegram with one-tap reply.
Quotes from your rate card
Always JMD 15,000 per unit. Multi-unit discount applied automatically.
Pricing logic baked in
1 unit = JMD 15,000. 2+ units = JMD 13,500/unit (10% off). Win-back rate (8+ months silent) = JMD 13,000. Karen never quotes wrong, never argues a discount you didn't approve.
Rebooks every 6 months
Karen schedules 4 follow-up messages the moment a job ends.
The 4-touch sequence
T-14 days: heads-up. T+0: book today. T+14 days: gentle re-nudge. T+60 days: win-back with JMD 2,000 off. About 1 in 8 dormant customers rebooks when nudged.
Collects the deposit
Customer locks the slot, Karen sends a Lynk link, you arrive paid.
Two-step payment
Deposit through us at booking (locks the slot, kills no-shows). Balance to you on completion. You see it land in real time on your Telegram.
Sends the day-before reminder
"Hey, Karen here. Quick reminder for tomorrow at 10am."
Two-stage reminder
24 hours out + 2 hours out. Customer can reply RESCHEDULE and Karen handles it. No-show rate drops to under 3% from the 12% industry average.
Brings lapsed customers back
Silent for 8 months? Karen offers JMD 2,000 off — once.
Auto-discount logic
If a customer hasn't booked in 8 months, Karen sends the win-back message. The discount is one-time, capped, and only she can authorize it. No back-and-forth, no eroding your prices.
Daily Telegram digest
30 seconds of "today's bookings + hot leads + missed".
What you actually see
Every morning: 3 bookings today, 1 hot lead waiting your call, 0 missed. Weekly: revenue, commission owed, calendar gaps. You stop opening WhatsApp during work hours.
Transparent 80/20 split
Every booking logged. Weekly statement, no calculator needed.
How the math works
JMD 15,000 booking → JMD 12,000 to you, JMD 3,000 to IrieVybz. Logged in real time the moment the job is marked complete. You can audit every row from your Telegram.
Does the multi-unit math
Customer with 3 ACs auto-gets the bulk price.
Auto-bundling logic
3 units × JMD 13,500 = JMD 40,500. Karen quotes the bundle, schedules the visit, and bills correctly. If two units fall due in the same week, she consolidates the trip.
Follow Andrew from first WhatsApp to next year's rebook.
Real flow, real timestamps, real perspectives. Nothing here happens manually after Day 0 — Karen runs the loop.
Andrew messages Noo Stress on WhatsApp
No website form. No email. He's lying in a hot bedroom, on his phone.
Karen quotes + offers slots — 47 seconds later
Pulled from the rate card. No human involved. Owner is asleep.
Andrew locks Saturday 10 AM + pays deposit
Karen sends a Lynk link. Andrew taps it, JMD 5,000 lands. Slot is locked. He sleeps.
Day-before reminder fires automatically
No reply needed. Andrew sees it and goes about his day.
Job done. Owner taps "complete" in Telegram.
Tech finishes the clean in 90 minutes. Owner runs the ops command from the truck:
Five things happen at once
Booking → completed. Commission JMD 3,000 logged. Cycle row created. 4 future messages scheduled on the BullMQ reminder queue. Owner's Telegram shows a green ✓.
Heads-up message — soft, no pressure
"Pick a slot this week" — three options
If he doesn't reply, T+14 day re-nudge fires. T+60 win-back fires after that with JMD 2,000 off.
Andrew rebooks. Loop closes. Cycle 2 starts.
Same flow runs again. Owner banks another JMD 12,000. IrieVybz banks JMD 3,000. Andrew never thinks about scheduling his AC clean again.
One rate card. Karen never quotes off it.
Every price is locked in tenants.config and pulled at quote time. Change it once, applies everywhere.
No subscription. Pure commission.
You only pay when Karen actually books a job. No monthly fee, no setup cost, no minimums.
Keeps
Of every booking Karen sources. JMD 12,000 per standard clean lands in your account.
Earns
For running Karen, the WhatsApp infra, the auto-cycle, and the support. JMD 3,000 per clean.
What's live, what's next.
Honest breakdown of what runs today vs. what we're still wiring.
✓ Live in production
- Tenant noo-stress-ac active on Karen
- 6-month auto-cycle engine deployed
- Commission ledger (20% / 80% recorded per booking)
- 4-touch reminder sequence (T-14, T+0, T+14, T+60)
- Multi-unit + win-back pricing logic
- Daily safety scan (4 AM UTC, recovers any lost jobs)
- Brand voice + escalation rules
- Idempotent completeBooking helper + ops CLI
○ Pending decisions
- Owner Telegram chat ID (for daily digest)
- WhatsApp Business connect (360dialog or Twilio BSP)
- Customer list import (CSV from existing book)
- Lynk merchant setup for deposit collection
- Telegram action: "complete <booking#>" command
- Weekly commission statement automation
30 days free. No card. No paperwork.
Connect your WhatsApp Business number and import your customer list. After a week we send you a screenshot of every lead Karen captured that you would have missed. If she didn't earn her keep, walk away — owe nothing.