The Noo Stress Plan
runs itself.
Karen answers your WhatsApp 24/7, quotes off your rate card, books the job, sends the reminder, and collects the deposit. Every six months she rebooks the same customer without you lifting a finger. You show up, do the work, get paid.
You named your business Noo Stress. We made it true.
Most AC operators lose 1 in 4 inquiries because the phone rings while their hands are full of refrigerant lines. Karen catches every one. Then she runs the cycle so customers come back twice a year — automatically — instead of disappearing.
9 jobs Karen runs in the background.
Hover (or tap) any card to see how it works for Noo Stress specifically.
Answers WhatsApp 24/7
Customer messages at 11pm. Karen replies in 30 seconds, in your voice.
How it runs
Karen connects to your WhatsApp Business number. Every inbound message hits her first. She handles 95% of inquiries (price, availability, location) without you. The remaining 5% she forwards to your Telegram with one-tap reply.
Quotes from your rate card
Always JMD 15,000 per unit. Multi-unit discount applied automatically.
Pricing logic baked in
1 unit = JMD 15,000. 2+ units = JMD 13,500/unit (10% off). Win-back rate (8+ months silent) = JMD 13,000. Karen never quotes wrong, never argues a discount you didn't approve.
Rebooks every 6 months
Karen schedules 4 follow-up messages the moment a job ends.
The 4-touch sequence
T-14 days: heads-up. T+0: book today. T+14 days: gentle re-nudge. T+60 days: win-back with JMD 2,000 off. About 1 in 8 dormant customers rebooks when nudged.
Sends the calendar link
Customer taps it, picks any open time, locks the slot. No deposit.
Cal.com under the hood
One link with your real availability. Customer picks, books instantly, gets the confirmation. No back-and-forth, no chasing the right time. Payment happens AFTER the tech is done — keeps booking friction at zero.
Sends the day-before reminder
"Hey, Karen here. Quick reminder for tomorrow at 10am."
Two-stage reminder
24 hours out + 2 hours out. Customer can reply RESCHEDULE and Karen handles it. No-show rate drops to under 3% from the 12% industry average.
Brings lapsed customers back
Silent for 8 months? Karen offers JMD 2,000 off — once.
Auto-discount logic
If a customer hasn't booked in 8 months, Karen sends the win-back message. The discount is one-time, capped, and only she can authorize it. No back-and-forth, no eroding your prices.
Daily Telegram digest
30 seconds of "today's bookings + hot leads + missed".
What you actually see
Every morning: 3 bookings today, 1 hot lead waiting your call, 0 missed. Weekly: revenue, commission owed, calendar gaps. You stop opening WhatsApp during work hours.
Transparent 80/20 split
Every booking logged. Weekly statement, no calculator needed.
How the math works
JMD 15,000 booking → JMD 12,000 to you, JMD 3,000 to IrieVybz. Logged in real time the moment the job is marked complete. You can audit every row from your Telegram.
Does the multi-unit math
Customer with 3 ACs auto-gets the bulk price.
Auto-bundling logic
3 units × JMD 13,500 = JMD 40,500. Karen quotes the bundle, schedules the visit, and bills correctly. If two units fall due in the same week, she consolidates the trip.
Follow Andrew from first WhatsApp to next year's rebook.
Real flow, real timestamps, real perspectives. Nothing here happens manually after Day 0 — Karen runs the loop.
Andrew messages Noo Stress on WhatsApp
No website form. No email. He's lying in a hot bedroom, on his phone.
Karen quotes + sends the booking link — 47 seconds later
Price pulled from the rate card. Calendar shows Andrew real availability. No back-and-forth. Owner is asleep.
Andrew taps the link, picks Saturday 10 AM
No deposit, no payment screen. Cal.com confirms the slot, Karen logs it as a Karen-sourced booking, owner gets a green ping in Telegram. Andrew sleeps.
Day-before reminder fires automatically
No reply needed. Andrew sees it and goes about his day.
Job done. Andrew pays. Owner taps "complete".
Tech finishes the clean in 90 minutes. Andrew taps Lynk and pays JMD 15,000 right there. Owner marks complete from his phone:
Five things happen at once
Booking → completed. Commission JMD 3,000 logged (owner keeps JMD 12,000). Cycle row created. 4 future messages scheduled for 6 months out. Owner's Telegram shows a green ✓.
Heads-up message — soft, no pressure
"It's due today — pick any time"
If he doesn't tap, T+14 day re-nudge fires. T+60 win-back fires after that with JMD 2,000 off — same calendar link, lower price.
Andrew taps the link. Loop closes. Cycle 2 starts.
Same flow runs again. Owner banks another JMD 12,000. IrieVybz banks JMD 3,000. Andrew never thinks about scheduling his AC clean again.
One rate card. Karen never quotes off it.
Every price is locked in tenants.config and pulled at quote time. Change it once, applies everywhere.
No subscription. Pure commission.
You only pay when Karen actually books a job. No monthly fee, no setup cost, no minimums.
Keeps
Of every booking Karen sources. JMD 12,000 per standard clean lands in your account.
Earns
For running Karen, the WhatsApp infra, the auto-cycle, and the support. JMD 3,000 per clean.
What's live, what's next.
Honest breakdown of what runs today vs. what we're still wiring.
✓ Live in production
- Tenant noo-stress-ac active on Karen
- 6-month auto-cycle engine deployed
- Commission ledger (20% / 80% recorded per booking)
- 4-touch reminder sequence (T-14, T+0, T+14, T+60)
- Calendar booking link injected into every reminder
- Multi-unit + win-back pricing logic
- Daily safety scan (4 AM UTC, recovers any lost jobs)
- Brand voice + escalation rules
- Idempotent completeBooking helper + ops CLI
- Multi-channel pre-wire: Chatwoot acct, IG/FB/WhatsApp/TikTok/Cal.com placeholders set
○ Pending — fills in once partnership signs
- Owner Telegram chat ID (for daily digest)
- WhatsApp Business connect (360dialog or Twilio BSP)
- Instagram + Facebook DMs via Chatwoot (Page connect)
- TikTok inbound DM webhook (build when needed)
- Cal.com event type ID + real booking URL
- Customer list import (CSV from existing book)
- Lynk for post-job payment (Karen sends pay-now link after job)
- Telegram action: "complete <booking#>" command
- Weekly commission statement automation
Pre-wired for every channel Noo Stress's customers use.
Today the engine runs in test mode. The moment the partnership signs, flipping each channel is a config change — no code, no rebuild.
WhatsApp Business
The primary channel. Customers already text the existing number.
How it'll connect
Through 360dialog or Twilio BSP, into the shared Chatwoot account. Each inbound message routes to noo-stress-ac via the inbox ID we'll register. Routing code already deployed.
Instagram DMs
"Hey, can you clean my AC?" lands in Karen's queue.
How it'll connect
Meta business → Chatwoot integration → same routing as WhatsApp. We pre-set @noostressac as the handle. IG comments on posts route to the comment-reply pipeline (drafts go to owner for approval).
Facebook Messenger
Old-school but still where some customers go first.
How it'll connect
FB Page → Chatwoot integration. Identical pipeline to IG. Page comments route through the same comment-reply infrastructure as Instagram.
TikTok DMs
Younger customers reach out where they already scroll.
How it'll connect
Token slots reserved (tiktok_access_token, tiktok_open_id). Inbound DM webhook is the one channel we'd build new vs. reuse — ~half day of work, queued for when the volume justifies it.
Website widget
Visitors to nostressplan.irievybz.ai chat with Karen directly.
How it'll connect
Chatwoot widget snippet on the site. Already-built infra — same routing layer. Add the script tag, test once, ship. Stays optional (some operators don't want a chat bubble on their landing page).
Cal.com booking
One link in every Karen reminder. Customer picks any open time.
How it'll connect
Set calcom_event_type_id on the tenant once Matthew creates the actual Cal.com event. Karen already injects the URL ({booking_url}) into all 4 reminder templates. Webhook from Cal.com → booking row.
30 days free. No card. No paperwork.
Connect your WhatsApp Business number and import your customer list. After a week we send you a screenshot of every lead Karen captured that you would have missed. If she didn't earn her keep, walk away — owe nothing.